Director of Health, Fitness, Aquatics Operations (HFA) and Member Experience (Regina)

The YMCA of Regina is an Imagine Canada accredited charity established in 1907. Our vision is a community connected & empowered to lead healthy and fulfilling lives. The YMCA of Regina (operating in Regina & Moose Jaw) excels at delivering programming focused on our three pillars of service: community development, childcare & health fitness, and aquatics.

Reporting to the General Manager of HFA, the Director of HFA Operations & Member Experience will provide leadership across membership, aquatics, fitness, & youth programs to ensure a seamless, high-quality member experience & will focus on aligning departments, driving membership growth & retention strategies, & supporting Managers to achieve operational excellence.

Responsibilities:

  • Provide leadership & coordination across aquatics, fitness, youth programs, & membership services
  • Ensure alignment of programs & services to create a seamless member experience
  • Lead the development & execution of branch-wide membership growth & retention strategies
  • Set & monitor membership targets in collaboration with the General Manager
  • Design & oversee a comprehensive member journey from onboarding through long-term engagement
  • Monitor member feedback & satisfaction trends & implement improvements
  • Provide coaching, mentorship, & performance management
  • Establish & monitor KPIs across departments including membership growth & retention, program participation, member satisfaction & revenue performance
  • Lead community engagement initiatives that support membership growth
  • Develop & maintain key partnerships with businesses, schools, & community organizations
  • Ensure all departments operate in compliance with YMCA policies & safety standards
  • Provide leadership support in incident response & resolution as needed

Job Requirements:

  • Post-secondary education in recreation, business, or a related field (or equivalent experience)
  • 5+ years of progressive leadership experience
  • Experience leading multiple departments or leaders preferred
  • Strong understanding of membership growth, retention, & service delivery
  • Experience with systems such as ActiveNet is an asset
  • Excellent leadership, communication, & relationship-building abilities
  • Commitment to YMCA values & mission
  • Current Standard First Aid & CPR-Level C
  • Clear criminal record check with Vulnerable Sector Search

The YMCA of Regina is an equal opportunity employer and provides a competitive total rewards package. Applicants with high standards for performance are encouraged to apply to careers@regina.ymca.ca. In application, please provide a cover letter, resume and 3 professional references.

Personal Trainer (Regina)

The YMCA of Regina is an Imagine Canada accredited non-profit charity that is open to all, dedicated to building strong kids, strong families, and strong communities. As the premier values-based builder of health, leadership, and personal development in the city of Regina, we focus our program delivery on our three pillars of service: health and fitness, community development, and childcare.

The YMCA is looking to add a new Part-Time Personal Trainer to our team. If you are a dynamic individual with a passion for health & fitness, then we want to hear from you.

Responsibilities:

  • Set up and design training plans for personal and group training clients
  • Set up and run a weekly group fitness class that showcases your specialty in training (ie. TRX, Kettlebell, yoga)
  • Lead YThrive fitness assessments and training sessions
  • Assist as directed with cleaning and maintenance tasks related to fitness area
  • Conduct facility tours and fitness assessments with new members and training clients
  • Offer the highest levels of customer service to meet member needs
  • Promote fitness and personal/group training to grow the YMCA fitness brand
  • Have daytime & weekend availability to accommodate clients
  • Provide excellent motivation and communicate effectively to support clients and other staff

Job Requirements:

  • Must have current Personal Trainer certification (CSCS, CSEP-CPT, Can Fit Pro, YMCA or equivalent)
  • Kinesiology Degree an asset (completed or in progress 2+ years);
  • Standard First Aid and CPR-C;
  • A Clear Criminal Record Check with Vulnerable Sector Search, ability to fully own personal schedule; A drive to meet all member and business needs

The YMCA of Regina is an equal opportunity employer and provides a competitive total rewards package. Applicants with high standards for performance are encouraged to apply to careers@regina.ymca.ca. In application, please provide a cover letter, resume and 3 professional references.